Each of us is not only a pedestrian, but also a passenger. In the city you travel by bus, tram, trolleybus, minibus and metro. You travel out of town by train. And during each trip you must follow the rules that determine the responsibilities of passengers.
Finding public transport stops is easy. There are signs in front of them that indicate them.
Bus (trolleybus) stops are indicated by a white and blue sign with a black image of a bus.
The tram stop sign shows a tram instead of a bus.
Rules of conduct for passengers when boarding a bus or trolleybus
So you've found your stop. But you should know that bus (trolleybus) and tram stops differ from each other both in location and in how pedestrians should behave while waiting for a vehicle.
If you are standing at a stop and waiting for a bus or trolleybus, move away from the edge of the sidewalk. Don't step on the curb! You cannot stand on the edge of the sidewalk, because sometimes the bus skids and it can hit you or even hit you.
Another rule: don’t play at a stop, don’t fumble, don’t run or push. While running and fussing, you may accidentally run out onto the roadway yourself or push a friend onto it. And this is very dangerous!
You also need to remember: under no circumstances go out onto the road to see if a bus or trolleybus is coming.
Remember the rule: a pedestrian should not enter the roadway outside the pedestrian crossing zone!
But then the bus came to a stop. If he doesn't take the route you want, calmly step aside. Let those pedestrians who need this bus get on the bus.
If the bus you need approaches the stop, get on it only when it has completely stopped. The driver monitors the boarding and disembarking of passengers using exterior mirrors. Get on the bus calmly. Do not fuss or try to push away other passengers in order to be the first to board the bus. Behave with dignity! Elderly people, mothers and fathers with small children, disabled people and pregnant women should sit in the front door - this door is better visible to the driver.
Don't try to jump on the bus at the last moment, when the doors have already begun to close. Before leaving, the driver monitors the movement of other vehicles and may, by closing the doors, pinch you.
Get on the bus (trolleybus) calmly, without haste or fuss.
So, you got on the bus or trolleybus. Don't linger on the steps or at the entrance. Go into the cabin so as not to interfere with other passengers entering.
Rules of conduct for bus (trolleybus) passengers
If there is a free seat, you should immediately take it so as not to interfere with other people passing by. Just remember: you have to give way To old people, small children, disabled people. You can't run around the cabin and push your friends. If the bus brakes suddenly, you may fall and “drop” other people. If you are standing, hold on to the handrails. IN otherwise When braking sharply, you risk getting bruises and contusions.
Under no circumstances should you lean out of the bus windows or display any objects in them.
Many teenagers like to talk loudly on the bus, or even shout, turn on mobile phone or player at full volume. These are manifestations of lack of culture and bad manners. After all, noise not only annoys other passengers, it can disturb the driver and distract him from work. In general, passengers must follow all orders of the driver and conductor.
But then the bus came to your stop. It’s better to prepare for the exit in advance: you need to ask other passengers if they get off at your stop? Move closer to the doors, but do not go down the steps - you may be pinched by the opening doors.
When the driver stops the bus and opens the doors, get off calmly, without fuss or rush. Help small children, elderly people, and disabled people get off. If you are a boy, give your hand to girls and women.
If after getting off the bus you need to cross to the other side of the street, be sure to go to the pedestrian crossing. Don't forget - you can only cross the road along it. And one more rule to remember:
A stationary bus or trolleybus should only be walked around from behind.
This behavioral feature distinguishes us from animals. Minibuses, trams, trolleybuses, metro are places where many people forget about culture. Knowing the rules of behavior in public transport is a standard of life that everyone should adhere to.
Basic decency
When you enter the door, let pensioners, people with disabilities, children and women. In addition, before you take a step forward, give way to passengers who are getting out of the transport.
If someone needs help, don't stand aside. The rules of conduct for a public transport passenger require you to behave with dignity in such situations. Lift a stroller for a mother with a small child, give your hand to an old woman who is looking for support. But before you get down to business, politely offer your services to the person so that your gesture of goodwill is not received with hostility.
Communication culture
When you take an empty seat, do not rush to relax. If you see a woman, disabled person, child or elderly person standing nearby, give way. Be sure to say: “Please sit down.” It is very important to use exactly this wording, because many passengers react negatively if they are simply told: “Sit down.” You can try using another tactful phrase that you think is appropriate.
The person you offered your position to should thank you. This is an elementary culture of behavior in public transport. Children, in particular, need to be taught to treat other passengers with respect from an early age.
Be polite and say “thank you” if the driver stops the car when he sees you running after him from the stop. Don’t get personal and don’t call him “buddy,” “man,” “dude,” etc. Don’t be rude if he asks you not to stand in the aisle. Pay your fare immediately when boarding the vehicle.
The unspoken law of decency, which can also be included in the rules of conduct for a public transport passenger, is courtesy. Don’t forget to thank the passengers who, for example, helped you drag a heavy bag into the minibus, gave you a hand at the entrance/exit, gave you the opportunity to go to the handrail, or offered your seat. There is no need to make kilometer-long speeches; the simplest word “thank you” will be quite enough to express gratitude.
Don't be indifferent
Always follow the rules of conduct on public transport. Etiquette requires you to intervene if one of the passengers openly violates cultural norms.
If a healthy teenager is sitting, and next to him is a hunched over old woman who can barely stand on her feet, ask the guy to give her a seat. But this needs to be done as tactfully and delicately as possible, without rudeness or raising your voice. Usually, even the most inveterate scoundrels give up their seat if they feel disapproving glances from all corners of the bus.
Conflict situations
Rules of conduct on public transport prohibit passengers from violently expressing negative emotions. If you see other people grossly violating etiquette (someone refusing to pay the conductor or not giving up their seat), do not yell at them. In any situation you need to be tolerant, and for using force you can receive an administrative fine on charges of petty hooliganism.
The culture of behavior in public transport is also the correct resolution of conflicts that arise between passengers. Most often, scandals on the road occur for one of three reasons. Firstly, people begin to express their dissatisfaction with the driver about the way he drives the car. Secondly, they quarrel with the conductor. But the most common case is that the elderly begin to reproach the young for their bad manners. They usually start to remember Soviet times, when “the youth behaved much more cultured” and show their ambition with might and main. In this case, you need to tell the indignant pensioners as calmly as possible that they need to calm down.
Be careful with your luggage!
If you are carrying a bulky bag, place it so that others will not trip over it. If you have a backpack on your back, do not turn your back towards the passengers, rather lean against the wall. This will not only insure you against unnecessary conflicts, but will also protect you from thieves who ply their trade in public transport during rush hour.
Try to position yourself on the bus so as not to interfere with the movement of other people. There is no need to spread your arms too wide, or stand right next to the door or in the aisle. If you manage to sit, do not spread your knees or stretch your legs. Under no circumstances should you place your bag on the next free space; it is better to just keep it with you.
When you are standing at the door and do not intend to leave the salon any time soon, you need to let other people go ahead. If your stop is the next one, position yourself closer to the exit so that you don’t push everyone away and ask to be let through. Address passengers who are blocking the path in a calm tone, do not show aggression towards them.
The fight for personal space
Rules of conduct on public transport prohibit loud conversations on the phone. If you meet someone you know, don’t call them across the salon. Your loud scream will cause discomfort to other passengers.
When talking with fellow travelers, do not raise your tone, but do not whisper either. The interlocutor may not hear you, and loud conversation will irritate those around you. Do not discuss your personal life on public transport and do not use obscene language.
During rush hour, conflicts constantly arise on buses due to the fact that passengers do not have enough free space. Standing at the door, you will have to go outside at each stop, and then go back to make way for new arrivals or people leaving the salon.
Read wisely
When reading newspapers or books on public transport, try not to disturb the people nearby. Do not forget that this puts a lot of strain on your eyes, and it is better to limit the study of any literature while driving.
But if you can’t do without it, use electronic ones rather than printed ones. Enter everything interesting books or articles on a smartphone or e-book. This method of reading, unlike the classic one, will not cause any inconvenience to your travel neighbors and will not restrict either their or your movements.
Don't hesitate to ask
The rules of conduct on public transport and at a bus stop do not prohibit refusing to give up your seat to someone if you are not feeling well. When asked to vacate your seat, be honest about your problem. There is no need to pretend to be asleep or simply ignore the requests of others. No one will insult a person who is unwell, but otherwise you will look like an ill-mannered boor and will cause a lot of indignation from others.
If you are standing and feel sick, do not hesitate to ask someone sitting to give you a seat. This statement is included in the rules of passenger behavior in all types of public transport.
Malaise is not a sign of weakness, but the most common life situation which can happen to anyone. For example, if you feel dizzy, it will be much more helpful if you step over your pride and ask to give up your seat than if you hold on until the last minute and then lose consciousness right in the minibus.
Food and drink
When you're driving home after a hard day at work or from one business meeting to the next, you want to grab a snack on the road so you don't waste time. But the rules for using public transport prohibit this.
Before you take a sandwich out of your bag, imagine yourself in the place of the people sitting next to you. Bread crumbs will start to fall on their clothes, the strong smell of sausage will spread throughout the bus, and if you accidentally drip sauce on your neighbor, it will be a real disaster. Therefore, it is better to restrain your desires and endure.
This taboo also applies to carbonated drinks. While driving, the contents of your bottle will shake up willy-nilly, and no matter how carefully you open it, it is virtually impossible to do without a fountain of splashes. It goes without saying that drinking alcohol and smoking in transport is also prohibited.
If you can’t imagine a single trip without your favorite songs or you have a long journey to the final station and need to somehow pass the time, listen to music on headphones. No matter how wonderful it may seem to you, other passengers do not necessarily need to ride to the accompaniment of your speaker.
Do not play tracks at maximum volume if the headset has poor sound insulation. The passengers sitting next to them already have enough stress in their lives, except for a road disco.
And if you decide to turn on the speakers at full power, your fellow travelers will completely curse you, because when combined with the engine noise, any music becomes extremely annoying and unpleasant.
We take care of our safety in the subway
All of the above rules of conduct in public transport are universal and suitable for any type of transport. There are several separate points for the metro.
So, when riding an escalator, you must not step beyond the boundary line drawn along its edge. If you are wearing a long coat or dress, be careful not to let the hem get caught by moving stairs. Pick up bags and small children in advance. Get on and off the escalator carefully. Do not run or turn your back to the direction of travel. Try to stand on the right side and be sure to hold the handrail with your hand. The metro passenger memo consists of these and the following rules.
While on the platform, do not go beyond the boundary line. Do not lean over the rails, much less jump on them. Do not remove light objects such as sheets of paper from your pockets or bags, which could fly away due to the air flow created by the electric train. Don't fool around on the platform with your friends. Don't push each other, don't dance, don't fight, or just don't make sudden movements that could cause someone to get hit by a train.
First of all, you should not read newspapers on public transport during rush hour. One Asian country is replete with posters that say that a person with a newspaper takes up much more space than three people without one. It is recommended to read a small book or magazine.
After you enter public transport, be sure to take off the backpack hanging on your shoulders. This will reduce the risk of theft and also save your neighbors from getting punched in the face. In addition, removing the backpack will help reduce occupied space.
If you are not a member of the elderly generation, then you should not grab the handrails that are located far away. Believe me, no one wants to look at someone else's elbow the whole way.
Many subway passengers stand at the doors located on the right. There is no need to grab the handrails that are located near these doors if you have the opportunity to sit in another place. Remember that you will interfere with people entering public transport at one time or another.
Another important rule– you should not put your elbows out, for example, when cleaning own hands in pocket. Naturally, when sitting in your seat, you don’t need to spread your knees too wide.
Of course, it is necessary to give up seats to people who fall under the following categories: elderly people, disabled people, pregnant women and mothers with children. As for men, they should give up their seats to ladies of any age.
If you are going down an escalator, keep to the right. You cannot put your feet or hands into the passage that appears on the left, as this will cause inconvenience to other people who decide to walk down. If you are going down and see a person in front of you who has put out his hand, there is no need to rudely push him in the back, because you can politely ask him to let you go ahead.
In the Rules traffic"Passenger" is: a person other than the driver who is in a vehicle, as well as a person who enters or exits a vehicle. This means that a pedestrian becomes a passenger not when he entered a bus or other vehicle, but at the moment when he decided to do so and began to move towards the bus door. Thus, if we use any type of transport, we are passengers.
Many people think: “Road rules apply to drivers and pedestrians. And I am a passenger, they are driving me, which means the driver is responsible for me.” In fact, road safety also depends on passengers, and the Road Traffic Rules have a section defining the responsibilities of passengers.
The work of vehicle drivers in large cities and busy highways is very stressful and responsible. And passengers should not create additional difficulties for drivers by distracting them by violating the rules.
It is important to wait correctly for a bus, trolleybus, tram, or taxi. All city transport moves along certain routes and stops not where the driver or passengers want, but at established points called stops. Therefore, you should wait for city transport by standing at stops indicated by signs, on the sidewalk or on the side of the road, without going out onto the roadway.
It should be borne in mind that the tram stop almost always happens in the middle of the roadway and passengers have to cross the pavement. Traffic regulations require car drivers to give way to passengers walking to or from a stopped tram. But you still need to be extremely careful and, before going to the tram, you need to look around and make sure that the crossing is safe.
- When a bus, trolleybus or tram approaches a stop, behave calmly - do not fuss, do not push. Approach the door only after the transport has completely stopped. Do not stand in front of the doors, let passengers exit.
- Do not enter the vehicle with ice cream and drinks. Even if the cabin is empty, if you push or brake suddenly, you risk getting other passengers dirty.
- After entering the vehicle, do not linger near the doors and on the platform, go into the cabin. In the cabin, hold on to the handrails to avoid injury during possible sudden braking.
- To avoid being squeezed by the doors, do not try to sit down at the last moment before the departure of a bus, trolleybus, or tram.
- According to safety requirements, passengers are prohibited from preventing the doors from closing or opening them until the vehicle comes to a complete stop. Most buses and trolleybuses have doors that open automatically from the driver's cab. The driver does not always see what is happening at the doors if they are held by one of the passengers. The driver, being sure that the doors are closed, sends the bus or trolleybus. As a result, the passenger may become trapped between the door leaves. Do not try to open them yourself: it is very dangerous!
- It is also dangerous to open the doors before a bus or trolleybus comes to a complete stop, because passengers may fall out of it while it is moving.
- Do not lean against the doors: they may open while moving, and do not stick your head or arms out of the windows.
- Do not stand on protruding parts or steps of vehicles;
- Do not distract the driver by talking while driving.
- You should not sleep while driving; if possible, you should monitor the situation on the road.
- If while driving there is a danger of a vehicle colliding with another object, you must take a stable position and firmly grasp the handrails (belts) with your hands; the seated passenger should rest his feet on the floor and his hands on front seat(panel) and tilt your head forward.
- In the event of a collision and the inability to stay upright, try to group yourself while falling and cover your head with your hands, and ideally, see the landing site.
- In the event of a trolleybus or tram accident, you should only jump to avoid electric shock.
- Inside a tram, trolleybus, and especially a more mobile bus, try to hold on to the handrails in case of emergency braking or stopping. The best point of support is the handrail above your head.
- Stand better face in the direction of travel in order to be able to notice the danger in advance and have time to react to it. In addition, from this position, during a collision and braking, you will fall face forward, which is much safer than falling on your back.
- Umbrellas, canes, etc. pose a certain threat in case of sudden stops and braking. objects with sharp and protruding edges.
- It is unsafe to walk in moving vehicles instead of standing, holding onto the handrails; it is also dangerous to doze. In these cases, the person simply does not have time to react to the threat and falls before he has time to understand what is happening to him.
- Any public transport has signs: “Seats for passengers with children and the disabled.” But even if you are not sitting in such a place, you should still give it up to a disabled person, an elderly person, a woman, or simply an older person. You should also help an elderly person, a woman with a child, or a blind person get off the bus or trolleybus.
- It is necessary to prepare for the exit in advance and move closer to the doors if possible. After stopping and opening the doors as passengers begin to exit, do not push or fuss. Older children should help elderly passengers, disabled people and children. Small children traveling with adults leave after them.
- When exiting public transport, do not stop in front of the doors, but move to the side so as not to interfere with the exit of other passengers.
- When you get out of the vehicle, you again become a pedestrian, and, therefore, you must again obey the requirements of the rules for pedestrians. Be especially careful if you need to cross to the opposite side of the road: your path is only along the crossing!
- Remember: by violating the rules for using public transport, you endanger your life and the lives of many passengers and passers-by!
Over the course of five days, we talk about polite people, the terrible habits of city residents and the rules of behavior in different places. In this material we present a list of recommendations on how to behave on the street and in public spaces.
1. Don’t start entering the subway car, until all the passengers got out.
2. Give up your seat to older people pregnant girls and women with children, and if possible, do not take public transport at all.
3. Don't drive on public transport with your hair down during rush hours.
4. On platforms and crossings keep to the left and go with the flow of traffic.
5. Try not to study the contents of the book or phone of your neighbor on the carriage, even if you are very bored.
6. Do not stand on the left half of the escalator. If you find yourself there against your will, don’t try to squeeze in right side, it’s better to go up/down on foot.
7. Hold the door for the next passenger leaving the subway lobby.
8. After getting on the bus, trolleybus or tram through the front door, go to the end of the cabin, do not crowd at its beginning.
9. Don’t throw it into the space between escalators candy wrappers, pieces of paper and coins, even if you really want to watch them roll down.
10. Try whenever possible do not eat or sleep on public transport.
11. Try not to kiss on the escalator in the subway - such behavior can hurt heartbroken passengers.
12. If you find yourself on a minibus, try to pay for yourself without involving the passengers sitting in front of you.
13. Don't look at other passengers public transport, even if they look and behave extremely shockingly.
14. If you decide to watch a movie or play a game while traveling, use headphones.
15. Don’t enter into dialogues with the city’s crazy people. and do not get involved in scandals, especially if they do not concern you.
16. Don't study the subway map or exit directions when stopped in the middle of a dense flow of passengers.
17. Before entering the bus, trolleybus or tram with a validator, prepare your ticket in advance so as not to delay all other passengers.
18. When standing near the doors of a subway car, do not lean your entire body on the handrail of the nearest bench.
19. Sitting on the bench closest to the doors of the subway car, try not to stick your shoulder and hand beyond its border. This will make people standing near the doors much more comfortable.
20. If the carriage or bus is not crowded, no need to stand close to other people.
21. If there is not much in the carriage or bus free seats, Do not place bags or packages on the seat next to you. Place them on the floor, making room for other passengers.
22. Don't go out of doors that say "no exit" and do not enter those that say “no entry”
illustrations: Masha Shishova
